Templates/Realtime Chat System

Realtime Chat System

RealtimeProductionRealtime collaboration

Realtime messaging system with WebSocket channels, pub/sub presence tracking, durable message history, media uploads, and error telemetry. Use for chat products, collaborative tools, or live feeds.

Recommended for: Product teams building live messaging

8 nodes9 connectionsWebSocket transportPresence stateDurable history

Use Case

Team messaging apps, customer support chat, community platforms, collaborative tools

Best Fit Scenarios

  • Support chat with persistent history
  • Community channels with presence signals
  • Collaborative apps with low-latency updates

Stack Breakdown

ReactWebSocketRedis Pub/SubMongoDBS3

Architecture Layers

1Client Layer
2WebSocket Gateway
3Domain Services
4Pub/Sub Backbone
5Persistence & Storage

Components by Category

frontend

React

backend

WebSocket GatewayChat ServicePresence Service

database

RedisMongoDB

infra

S3

external

Sentry

Why This Topology Works

WebSocket gateway handles persistent connections while Redis pub/sub distributes messages across server instances. Presence is kept separately from chat logic, allowing each to scale independently.

Scaling Notes

WebSocket servers scale horizontally with Redis pub/sub. MongoDB shards by room/channel. Presence state is ephemeral in Redis with TTL-based cleanup.

Observability

Track connection count, message throughput, and pub/sub lag. MongoDB slow queries on message history reads.

Typical Bottlenecks

  • Frontend rendering and bundle delivery under peak traffic
  • Service latency and timeout behavior on critical routes
  • Write amplification and query contention on primary stores

Async Flow and Reliability

The flow is mostly synchronous. Add queue-backed workers for long-running or failure-prone operations to protect request latency.

Upgrade Path

Split high-churn domains into dedicated services, then introduce stronger queue policies and SLO-driven monitoring.

Operating Envelope

Complexity is marked as Production with an intended scope of Realtime collaboration. Use this as a planning baseline before adapting the template to your reliability and team constraints.